Get member information and question answers when approving user
Get member information and question answers when approving user
User reviews
10 · from the Chrome Web Store- J
Julie Falen
Apr 15, 2026 - E
Elizabeth Carter
May 15, 2025Hey Elizabeth.. Our support page is https://support.kimcdang.com and we close out our tickets daily. It still works (we have thousands of users using this software now with no issues). Please submit a ticket to our support desk instead of sending a message through facebook messenger.
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Sebastian Törngren Podd vt25
Apr 3, 2025Intrusive. It keeps popping up over my other browsers, I can't login, and if I do it just disappears and pops up again over all other tabs. I can't delete it either, because if I do it pops back up. I've tried deleting the extension. I don't know about it's usefulness but it's increadibly annoying and intrusive of an app activity
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Mason Allen
Mar 28, 2025Hey Mason, thanks for taking the time to share your experience. I noticed there might be some confusion about our recent interaction that I'd like to clarify. You reached out to our support team about moderator functionality at 6:47am on March 24, and we responded by 9:51am on March 25 explaining that GroupConvert requires admin-level permissions due to Facebook's restrictions on moderator capabilities. The extension specifically works with the member approval process, which Facebook only grants to admins. We didn't hear back from you after providing this information. Regarding cancellation, we include instructions in our welcome email (which you received and replied to), to let our support team know i fyou have any questions or need help. Our support team is very much active and responsive as demonstrated by our conversation. I'm genuinely sorry you felt disappointed with your experience. Our team is committed to supporting all our users, and we're continuously working to improve both our product and communication. Given that we did respond to your inquiry and provided the technical explanation, would you consider updating your review to reflect this interaction? If you're still having issues or need further assistance, please reach out to [email protected], and we'll help resolve any concerns right away. We appreciate your feedback as it helps us serve our community better. -Kim
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Andis Cers
Sep 9, 2024